1
Add the chat box to your site
Copy a short snippet of code and paste it into your website. The chat box appears in the corner of your pages.
2
Visitors start a conversation
When a visitor has a question, they click the chat box and type a message. You get notified straight away.
3
Your team replies in real time
Answer from your dashboard or phone. Use canned replies to save time, and keep a record of every chat.
Frequently asked questions
Do I need technical skills to use Vannibel?
No. Adding the chat box only needs a small code snippet, and replying to visitors is as easy as sending a text message.
Can more than one person answer chats?
Yes. You can add several team members and share the workload.
Will it work on mobile phones?
Yes. The chat box is designed to work well on small screens as well as desktops.
What happens when nobody is online?
Visitors can leave a message and your team can reply by email when you are back.